Last Updated: March 2, 2026
Genesis Tax 121 LLC is the exclusive owner of all data gathered through our website. We collect only the information necessary to prepare your tax return and provide our services (data minimization principle). This includes names, Social Security numbers, dates of birth, mailing and email addresses, bank account details, and other tax-related data ("personal information"). Payment information is collected only when a purchase is made. When customers reach out for support, we may also collect contact details such as phone numbers to assist in resolving their inquiries.
We also collect technical data about your internet connection, IP address, and site usage through automated tracking tools described below.
By using this website, you acknowledge that you have read, understood, and agreed to the data collection and use practices described in this Privacy Policy.
For users located in the European Union, European Economic Area, or United Kingdom, we process your personal data on the following legal bases:
Contractual Necessity (Article 6(1)(b)) — The majority of data processing on this platform is necessary to perform the contract between you and Genesis Tax 121 LLC, specifically the preparation and filing of your tax return. Without this data, we cannot provide our services.
Consent (Article 6(1)(a)) — Where we process data for optional purposes — such as sending promotional communications, using advertising cookies, or processing your data to improve our AI models — we rely on your consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal. To withdraw consent, contact us at webmaster@myfreetaxamerica.com or use the opt-out mechanisms described in this policy.
Legal Obligation (Article 6(1)(c)) — In some cases, we are required to process or retain your data to comply with applicable law, including U.S. tax regulations, the Gramm-Leach-Bliley Act, and data breach notification requirements.
Legitimate Interests (Article 6(1)(f)) — We may process limited technical and usage data to maintain platform security, detect fraud, and improve our services, where these interests are not overridden by your rights and freedoms.
If you are located in the EU, EEA, or UK, you have the following rights regarding your personal data. To exercise any of these rights, submit a written request to webmaster@myfreetaxamerica.com. We will respond within 30 days and may require identity verification before processing your request.
Genesis Tax 121 LLC is a U.S.-based entity that processes personal data of individuals located in the EU and EEA. In accordance with Article 27 of the GDPR, Genesis Tax 121 LLC has appointed DataRep as its Data Protection Representative in the European Union and European Economic Area. DataRep has contact locations in each of the 27 EU member states and in Norway and Iceland in the EEA, so that our customers can always raise questions directly in their home country.
If you want to raise a question to Genesis Tax 121 LLC, or otherwise exercise your rights in respect of your personal data, you may do so by:
PLEASE NOTE: When mailing inquiries, it is essential that you mark your letters for "DataRep" and not "Genesis Tax 121 LLC," or your inquiry may not reach them. Please refer clearly to Genesis Tax 121 LLC in your correspondence.
On receiving your correspondence, Genesis Tax 121 LLC may request evidence of your identity to ensure your personal data is not provided to anyone other than you.
DataRep Contact Locations:
If you have any concerns about how DataRep will handle the personal data required to undertake their services, please refer to their privacy notice at https://www.datarep.com/legal-privacy.
Your personal data is stored on servers located in the Netherlands, which is within the EU and therefore subject to GDPR protections. Where your data is transferred to or accessed by systems or personnel outside the EU/EEA — including our U.S.-based operations and third-party service providers — we ensure appropriate safeguards are in place, which may include Standard Contractual Clauses (SCCs) adopted by the European Commission, data processing agreements with our service providers, or other transfer mechanisms recognized under applicable law. By using our services, you consent to such transfers to the extent they occur.
We maintain physical, electronic, and administrative safeguards that comply with applicable federal standards, including those required under the Gramm-Leach-Bliley Act (GLBA), 15 U.S.C. §§ 6801–6809, and the GDPR. All sensitive information submitted through our site is protected using SSL (Secure Socket Layer) encryption, both during transmission and in storage. Account access is protected by user-selected login credentials, and we also employ Multi-Factor Authentication (MFA). Only you — or someone you've shared your credentials with — can access or modify your account.
Access to user data offline is restricted to select personnel who require it for specific job functions. All employees receive regular training on privacy and security practices, including reminders before each tax season and whenever new policies are introduced.
Important: You are solely responsible for maintaining the confidentiality of your login credentials. Genesis Tax 121 LLC shall not be liable for unauthorized access resulting from your failure to secure your credentials.
Questions about security can be directed to webmaster@myfreetaxamerica.com.
In the event of a security breach involving your personal information, Genesis Tax 121 LLC will comply with all applicable breach notification obligations, including:
Wyoming Data Breach Notification Act (Wyo. Stat. §§ 40-12-501 to 40-12-502) — affected users will be notified without unreasonable delay where misuse of personal information is reasonably likely.
GDPR Article 33 — where applicable, we will notify the relevant supervisory authority (Autoriteit Persoonsgegevens) within 72 hours of becoming aware of a breach likely to result in risk to your rights and freedoms.
GDPR Article 34 — where a breach is likely to result in high risk to your rights and freedoms, we will notify you directly without undue delay.
GLBA Safeguards Rule — we comply with FTC breach notification requirements applicable to financial institutions under GLBA.
Notification will be delivered via direct written notice, email, or, where permitted by law, substitute notice through conspicuous website posting.
Genesis Tax 121 LLC maintains comprehensive security measures designed to prevent breaches. In the event a breach occurs despite these safeguards, we will take immediate steps to contain the incident, investigate the cause, and implement corrective measures to prevent recurrence. Nothing in this section limits our obligations under applicable breach notification laws, including the GDPR and the Wyoming Data Breach Notification Act.
Where our processing activities are likely to result in a high risk to the rights and freedoms of individuals — particularly where we process sensitive financial data using AI or automated tools — we conduct Data Protection Impact Assessments (DPIAs) in accordance with GDPR Article 35. These assessments evaluate the necessity and proportionality of processing, identify potential risks to data subjects, and document the technical and organizational measures we implement to mitigate those risks.
DPIAs are reviewed and updated periodically, including when there are significant changes to our processing activities, technology, or the regulatory environment. Results of DPIAs inform our data protection practices and are available to the relevant supervisory authority upon request.
We share your data with third-party service providers only to the extent necessary to deliver our services. Categories of third-party processors we currently engage include payment processors (for credit card transactions), cloud infrastructure and hosting providers (for data storage in the Netherlands), analytics service providers (for anonymized usage data), advertising platforms (for retargeting as described below), and customer support tools. We do not share personally identifiable information or tax return data with advertising partners.
All third-party processors are contractually required to handle your data in compliance with applicable law, including GDPR where applicable. Where required by GDPR Article 28, we maintain Data Processing Agreements (DPAs) with our processors. We do not authorize our processors to use your data for any purpose other than providing services to us. We are not responsible for the independent data practices of third-party websites linked from our platform.
All data is stored on servers located in the Netherlands, within the EU, and is processed in compliance with the GDPR. By using our services, you expressly consent to the storage and processing of your data in the Netherlands.
Service Eligibility: This platform is designed and intended exclusively for individuals who are not residents of the United States. Our services, including tax return preparation and filing assistance, are tailored to the needs of foreign nationals and non-U.S. persons with U.S. tax obligations. We do not market to, target, or intend to serve U.S. residents.
By creating an account or using our platform, you represent that you are not a U.S. resident. If we determine that a user is a U.S. resident, we reserve the right to suspend or terminate their account and cease providing services. Genesis Tax 121 LLC disclaims responsibility for any consequences arising from a user's misrepresentation of their residency status, including but not limited to inaccurate tax filings or regulatory non-compliance.
If Genesis Tax 121 LLC undergoes a business transition — such as a merger, acquisition, asset sale, or bankruptcy proceeding — user data may be transferred as part of that transaction. We will notify affected users via email or a prominent website notice as required by applicable law. If the transition results in a material change to how your data is used, you will be informed consistent with our policy update procedures.
We retain all collected data for a maximum of eight (8) years from October 31st of the IRS tax filing year in which the return was due, consistent with U.S. tax recordkeeping requirements. Where GDPR applies, we retain data only for as long as necessary for the purposes for which it was collected, subject to our legal retention obligations.
Online access to the tax application is available for the current year and the seven prior tax years. Data is permanently deleted after October 31st of the eighth year following the applicable IRS filing deadline, regardless of when the return was actually submitted.
Examples:
Document import and storage features are subject to this same retention schedule. You remain solely responsible for maintaining your own permanent copies of records you wish to preserve. Genesis Tax 121 LLC shall not be liable for any loss of data after the applicable retention period expires.
We use log files and analytics tools to monitor site activity. Data collected may include IP addresses, device types, unique identifiers, browser information, referring and exit pages, and click counts, used in aggregate to improve site performance. This data is anonymized where possible and is not used to identify individual users.
We use cookies and similar technologies to manage the site, analyze usage patterns, and enhance the user experience. We categorize cookies as follows:
Cookie Consent: When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline each category of non-essential cookies before they are placed on your device. Only essential cookies will be active until you make your selection. You may change your cookie preferences at any time through the cookie settings link available in the footer of every page on our site, or by adjusting your browser settings.
We do not place performance, functionality, advertising, or analytics cookies on your device unless and until you have provided affirmative consent through our cookie consent mechanism. This consent is recorded and can be withdrawn at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
We partner with third-party advertisers to display our ads across the web based on your browsing activity on our site. We do not upload customer lists to these partners and do not share personally identifiable information or tax return data for advertising purposes. If you complete a significant action on our site — such as making a purchase or creating an account — we may work with our partners to stop showing you retargeting ads.
You can opt out of personalized ads through Google Ads Settings, the Digital Advertising Alliance at optout.aboutads.info, or the Network Advertising Initiative at optout.networkadvertising.org. We honor Do Not Track (DNT) browser signals by disabling all non-essential tracking cookies for users whose browsers send a DNT signal. Users with DNT enabled may still see non-personalized ads.
When you upload or import digital documents, the information may be processed using AI and/or manual review. AI may help extract and organize data, but all outputs are presented for your review before any changes are applied to your return. You are solely responsible for verifying the accuracy of all information before filing. Genesis Tax 121 LLC is not liable for errors in your filed return resulting from your failure to review AI-extracted data prior to submission.
We may use anonymized data to improve our AI models but do not share customer data or trained models with third parties. We do not use your personal data to train AI models without your consent. AI may also be used to detect misuse or abuse of our platform.
We use your contact information to provide return status updates, tax deadline reminders, payment confirmations, and customer support. Please keep your contact details current. Genesis Tax 121 LLC is not responsible for missed communications resulting from outdated contact information.
Optional promotional communications may be sent from time to time. You may opt out at any time by adjusting your account preferences, clicking "Unsubscribe" in any promotional email, or visiting MyFreeTaxAmerica.com/unsubscribe. Operational service notices are not subject to opt-out.
Support is provided via email and in-app messaging. You may update or correct your personal information by logging into your account. To submit a data subject rights request or inquire about what data we hold, contact us at webmaster@myfreetaxamerica.com. We will respond within 30 days and may require identity verification before disclosing account information.
We may use AI to assist with support inquiries. Information submitted through support tools is used solely to address your question and improve response quality.
Genesis Tax 121 LLC provides this website and its services on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the accuracy, completeness, reliability, or suitability of any information on this site. To the fullest extent permitted by applicable law, Genesis Tax 121 LLC's total liability to you for any claim arising out of or relating to this website or our services — whether in contract, tort, or otherwise — shall not exceed the total fees paid by you to Genesis Tax 121 LLC in the twelve (12) months immediately preceding the event giving rise to the claim.
In no event shall Genesis Tax 121 LLC be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to data loss, unauthorized third-party access, or tax filing errors resulting from inaccurate information you provided.
Nothing in this section limits our liability for gross negligence, willful misconduct, or fraud.
We make every effort to protect user privacy but may be required to disclose personal data in response to lawful government requests, court orders, or legal proceedings. We will, where legally permitted, notify you before disclosing your information in response to such a request.
Our platform is not directed at children under 13, and we do not knowingly collect information from minors in compliance with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. §§ 6501–6506. If we discover we have inadvertently collected data from a child under 13 without verifiable parental consent, we will promptly delete it. Contact us at webmaster@myfreetaxamerica.com with any concerns.
As a tax preparer, we comply with Internal Revenue Code Section 7216 and the GLBA regarding the use and disclosure of tax return information. We share personal data with third parties only as described in this policy and never sell it. Credit card transactions are processed by third-party payment processors who do not retain or reuse your payment information for any secondary purpose.
Our site may link to external websites with their own privacy policies. We expressly disclaim any liability for the content, practices, or policies of those third-party sites. We encourage you to review the privacy policy of any website you visit.
You are responsible for using a current, secure, and trusted browser when accessing our site. Genesis Tax 121 LLC is not liable for security vulnerabilities introduced by your choice of browser, device, or third-party in-app browser.
This platform is designed for non-U.S. residents and does not target or intentionally collect personal information from California residents. However, to the extent that any California resident uses our services and the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA) applies, we provide the following disclosures:
We will not discriminate against you for exercising any CCPA/CPRA rights. If you are a California resident and wish to make a verifiable consumer request, please contact us at the email address above. We will respond within 45 days of receiving your request.
By using this website, you agree to indemnify, defend, and hold harmless Genesis Tax 121 LLC, its members, managers, employees, agents, and assigns from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of this website; (b) your violation of this Privacy Policy or our Terms of Use; (c) your misrepresentation of your residency status; or (d) any inaccurate information you provided in connection with your tax return.
We reserve the right to modify this Privacy Policy at any time. Material changes will be communicated via email or a notice on our homepage or sign-in screen at least fourteen (14) days before taking effect, where practicable. Your continued use of the website after the effective date constitutes acceptance of the revised terms.
Genesis Tax 121 LLC complies with all applicable federal privacy laws, including the Gramm-Leach-Bliley Act (GLBA), the Children's Online Privacy Protection Act (COPPA), Internal Revenue Code Section 7216, and the FTC Act. Wyoming does not currently have a comprehensive consumer privacy statute. Our privacy practices are governed by the Wyoming Consumer Protection Act, the Wyoming Data Breach Notification Act (Wyo. Stat. §§ 40-12-501 to 40-12-502), applicable federal law, the GDPR, and, where applicable, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). For our standalone GLBA Privacy Notice, please visit the applicable page on our website.
For privacy or security questions: webmaster@myfreetaxamerica.com
For unresolved privacy concerns: Contact our U.S.-based third-party dispute resolution provider at no charge: https://feedback-form.truste.com/watchdog/request
For EU/EEA data subject rights requests or GDPR-related inquiries: Contact DataRep via www.datarep.com/data-request, or at any of the DataRep contact locations listed above.